How to Troubleshoot QuickBooks Update Error 12031

 In this post today we are going to discuss the solutions QuickBooks Update Error 12031.

Generally this QB Update Error 12031 might happen when a QB user tries to refresh the QuickBooks or when renewing a QuickBooks payroll service. Also, this error may take place when your firewall program as well as other security programs are made trouble when you are making use of QuickBooks.

error 1202


Causes behind the QuickBooks Update Error 12031

  • There might be any internet connection issues.

  • A network timeout that is preventing QuickBooks from accessing the server.

  • Due to not correct settings of SSL

  • Web security or firewall settings that are blocking the internet connection.

How to fix QuickBooks Update Error 12031

With the help of the following troubleshooting steps for QuickBooks Error 12031, you can resolve this error code easily.

Solution Number 1:

  • First of all, you need to click on the Help menu.

  • After that just click on the Internet connection Configurations.

  • Here you need to click to choose the option for Use my computer's internet connection setups to create a connection when this application accesses the Internet.

  • After that click on the Next button.

  • Now click on the Done option.

By following the above steps now you require to try the update again:

  1. QuickBooks 2018 as well as later: You need to select the help menu as well as need to click on Update QuickBooks and afterward select the Update now option.

  2. QuickBooks 2016 and earlier: Select File and also click Update QuickBooks and afterward choose the Update Currently

Solution Number 2:

  • The primary step is to close your QuickBooks.

  • After that click on internet explorer.

  • Now you have to click on the tools option and then you have to click on Internet Options there.

  • Next, select the Security tab

  • And then click the Globe icon.

Note: Make certain that a security setting for this location is no more than Medium-High.

  • After that clicks on the Content tab and also ensure that the switch for content tab says Enable.

  • Next, if the switch says Disable, Click on the button,

  • After that enter the password and disable the content adviser.

  • Now click OK to close the Internet Options window.

  • You need to Close the Internet Explorer browser as well as Restart your computer.

  • Once your computer system is gets restarted you need to try to update your QuickBooks software once more to inspect the error still exists or not.


I hope you got this post helpful and useful. Similarly, there can be another update error that is Quickbooks error 12007. However, these steps are a little bit time-consuming and not easy to perform. If you want to fix this error with the help of experienced and knowledgeable technicians.


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